Delivery

One Man Service

Delivery is completed by a specialist 1-man courier service. In stock items are most commonly delivered between 1 to 5 working day if ordered before noon but please be aware that expected delivery dates can vary from product to product.  The delivery is classed as an “all day service” and will arrive at any point between 07:00 – 19:00. Unfortunately, we are unable to offer any calls ahead of delivery nor are we able to offer any time slots on the day of delivery. The delivery is classed as a “doorstep delivery” meaning the driver will bring your items to the first accessible door of your property but will be unable to bring the items inside for you. Terms and conditions do apply, please refer to our Terms & Conditions page for further details.

Two Man Service

Delivery is completed by a specialist 2-man Furniture & Flooring Donegals Team, Expected delivery dates …ain your original packaging as this will be required in the event that return or collection of part/s or product/s is required.

– I have unintentionally damaged my item –

We get it, accidents happen! If you have damaged your item we may be able to request replacement parts from the supplier. In this instance we would request a quotation for the parts from the supplier and then provide this in writing to you. Due to ever changing stock lines and supply delays we are unable to guarantee that replacement parts will always be available. 

– I have more questions that aren’t answered here –

Contact our 5 star customer services team who will answer any question you may have. We have a live chat facility on our website or you can submit a contact form. Our phone lines are open from 09:00 to 17:30 from Monday to Friday, excluding bank holidays and we aim to answer all queries within 48 working hours.